We Design Consumer Grade UX For Enterprise SaaS Products

With UXD’s user-centric applications, you will be uniquely positioned to deliver an enriched user experience to your consumers – anytime, anywhere, and on any device. 

XCM Solutions Ltd

(recently acquired by Wolters Kluwer) We have been a long term UX partner to XCM to help them continuously redesign their work flow management product used by over 35000 financial professionals in US & Canada. We had a UX Partnership model lasting over 7 years until their acquisition

e2open

e2open is the global leader in supply chain software infrastructure and management technology. We are engaged in Usability audit and re-engineering for a suite of Global Supply Chain products handling millions of transactions per day

e2open

Global supply chain & logistics software

Usability audit and re-engineering for a suite of Global Supply Chain products handling millions of transactions per day

The e2open project was a long term usability audit and re-engineering engagement. The product and the domain was fairly complex and as it involved handling the data of global logistics for Fortune 50s. 

The tiniest change in a flow or interaction or even an icon would mean ripple effects including  a load of development effort, in addition to a whole lot of users wondering what happened to something they knew ‘worked’ before. 

The most challenging part of this engagement was working with an amazingly professional senior development & UX teams at e2open to understand the domain, users, workflows, pain points and needs. Delivering for a firm who is as good or better in UX (who usually sporadically outsources only to save time and speed up things internally) is always a good problem to have, as they demand nothing less than the best out of you.

We still stay engaged with e2open where the tasks are sporadic and on demand. We continue to deliver the best in class interaction and interface design services to them.

Tasks Involved

UX Audit & Advisory | Usability Re-engineering | Interaction Design & Prototyping | Interface Design & Design Systems | Visual Communication Design

Diona Case Worker App

Diona is a company based in Ireland bringing technology solutions to Health and Human Services agencies. Over a period of 2 years, we worked with their product and technology teams to design from scratch, a suite of citizen self-service apps as well as caseworker applications for field use. 

Diona

Technology for health & human services

enterprise ux project


UX Audit, design for Diona - A product bringing technology solutions to Health and Human Services agencies

UXD was engaged to work with the Diona product team to
design a suite of products targeting clients of social agencies as well as caseworkers/ service providers to help them build apps that transform their Health and Human Services Delivery

 

case worker app

Caseworkers had a critical and sensitive job to do. For which they had to receive quick, immediate, and real-time updates for across agencies. Bundles of data had to be sorted through and arranged in a matter of minutes and presented in real time for them to take critical decisions during their field trips.

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Tasks Involved

UX Audit & Advisory | Usability Re-engineering | Interaction Design & Prototyping | Interface Design & Design Systems | Visual Communication Design

Engati

Engati is a leading Bot building and training platform for Enterprise Bots. UXD was engaged to help them redesign the usability, as well as the interfaces & design system of the platform

Maas 360

Maas 360 (Now part of IBM) is a cognitive unified endpoint management system from IBM. We worked alongside the development team for continuous UX audit and redesign the Maas 360 suite of products including their Web, Tablet and Phone based apps for over a period of 4 years

Maas 360

A cognitive unified endpoint management system

enterprise ux project

Maas 360 (Now part of IBM) is a cognitive unified endpoint management system

We worked alongside the development team for continuous UX audit and redesign the Maas 360 suite of products including their Web, Tablet and Phone based apps for over a period of 4 years
enterprise mibile app
enterprise mibile app

Maas 360 was a suite of products across screen sizes and platforms. All screens and workflows had to be separately designed for desktop, tablet and mobile.

Tasks Involved

UX Audit & Advisory | Usability Re-engineering | Interaction Design & Prototyping | Interface Design & Design Systems | Visual Communication Design

Arteria

Arteria is a SAP consulting firm. We worked with the product team to design of interface and the design systems to be implemented using SAP Fiori

Arteria

A SAP consulting firm

enterprise ux project

Arteria creates custom solutions to large enterprises implementing SAP and uses SAP's Fiori - a design system that enables one to create business apps with a consumer-grade user experience

SAP Fiori came with very well defined User Experience and Design System guidelines, but there still was a lot of room for a better UI & a better UX even while staying within those guidelines. We tried to push the boundaries both on the interaction design as well as the interface design to deliver a unique experience to an otherwise typical enterprise look and feel.

enterprise ux project

Honestly, there was nothing extraordinary that we could do as the guidelines were exact, and any major change in interaction design or information architecture would involve massive development effort. So we worked more on the visual and graphics, the layouts, fonts, iconography, graphs and delivered a new set of design templates which not just looked great but felt a lot easier on the eye and a lot easier to use. 

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Services Offered

Audit of the existing UX and Usability Paradigms to recommend new usability concepts  |  Design of all unique interface templates and UI elements which could be used across most user cases and scenarios

Peoplehum

PeopleHum is an AI and automation driven Hire to Retire HR automation platform. We worked with Peoplehum’s development and product teams to help them re-design the user experience of the core platform. 

People Hum

Human Resources Management Product

enterprise ux project


UX/UI design engagement for an AI enhanced human resource life cycle management product

The UX paradigm for PeopleHum was very different from most of the Enterprise product experiences. This product rewrote not just many enterprise UX principles, but also many human resource best practices too. UXD had to internalize both – the thoughts behind the product and also how they intended the product ‘to come across’ to new customers.

enterprise ux project
Since this was not a standard table based or grid based workflow model, one of the biggest challenges was the information architecture and interaction design. The product was designed to bring its primary persona (employees) into a conversation by understanding the key drivers of employee engagement. Our designs were expected to enhance this paradigm and highlight / bring forward these functionalities.
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Tasks Involved

UX Audit & Advisory | Usability Re-engineering | Interaction Design & Prototyping | Interface Design & Design Systems | Visual Communication Design

ENTERPRISE MOBILITY

UXD was retained to re-engineered a popular ERP sales and dealer management module for use on mobile devices for India’s largest paint manufacturer. This was intended to extend the capabilities of the ERP to the mobile, enabling thousands of frontline sales professionals across India. 

Asian Paints

Manufacturing Firm

enterprise ux project


UXD was hired by Advent Global to re-engineer a popular ERP sales and dealer management module for use on mobile devices for India's largest paint manufacturer.

The existing enterprise application use cases and workflows had to be analyzed, re-engineered and re- designed to suit an Android tablet experience.

enterprise ux project

This was intended to extend the capabilities of the ERP to the mobile, enabling thousands of frontline sales professionals across India. 

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Tasks Involved

UX Audit & Advisory | Usability Re-engineering | Interaction Design & Prototyping | Interface Design & Design Systems | Visual Communication Design

Zyme

(Recently acquired by e2open) We worked with the Zyme development team to conduct a detailed usability audit and redesign one of their products in Channel Data Management

Rapid Analytics

Rapid Analytics was a pricing strategy tool used by the Fortune 50 retailers in the US market. This tool helped them make pricing decisions of thousands of products and SKU’s. The design was undertaken from scratch.

Target One

Product re-design for a suite of retail, analytics and campaign management applications delivering consumer grade UX for the enterprise user. 

Target One

Retail Analytics & Campaign Management

target one enterprise ux project


Marketing Campaign Management app with the capability to design highly personalized campaigns

Product re-design for a suite of retail, analytics and campaign management applications delivering consumer grade UX for the enterprise user.

enterprise ux project

Re-engineer and design Manthan Systems ‘Campaign Management Application’ to make it more intuitive and less cumbersome for a repeat user. The main challenge was to make the app easy to use and improve adoption over prolonged periods. The applications had to be re-engineered to  reduce the time that the user spent with the app and also make his interaction with the application friction free and as they called it ‘butter-smooth’

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Tasks Involved

UX Audit & Advisory | Usability Re-engineering | Interaction Design & Prototyping | Interface Design & Design Systems | Visual Communication Design

Compact Identity

Compact Identity is a leading Single Sign On product catering to a global market. In order to give the product a face lift, we redesigned the visual layer to make it more usable and also contemporary. 

Compact Identity

Identity & Access Management Solution

enterprise ux project

Compact Identity is a comprehensive identity & Access Management Solution for Large Enterprises. We were hired to look for low hanging usability re-engineering opportunities as well as give it a visual makeover

As in any Enterprise UX engagement, it is rarely how much we can do… but it is mostly about how much we can do within time and budgets. The slightest change in functionality or workflow can cost unreasonable development efforts, more often than not, involving even the backend re-work.

enterprise ux project

This engagement was a contained one in which we were given a finite development resources time that we could use up. We thought that it was a clever way to approach, else we all know that we can go on and on till the moo moo cows comes home.

enterprise ux project

Tasks Involved

UX Audit & Advisory | Usability Re-engineering | Interaction Design & Prototyping | Interface Design & Design Systems | Visual Communication Design

Ittiam

Ittiam is a trusted solutions’ provider to world leaders in video, technologies and solutions. We were hired to assist the team in designing an AI powered HDR camera app.

Capillary

Capillary is an AI Powered End To End Consumer Experience Platform. We had the opportunity to work with them in their early days to influence the product UX and UI. 

Capillary

AI Powered Consumer Experience Platform

enterprise ux project


Responsive GUI re-design and front end development of key screens of the client's flagship product to enhance usability and visual appeal.

Design and development of a responsive GUI for an enterprise class customer engagement application for a technology Start-up
enterprise ux project
UXD was engaged in creating an entire visual language for our client’s flagship product that offered customer engagement solutions to retailers and consumer-facing businesses to enhance the visual experience design and hence usability.
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Tasks Involved

UX Audit & Advisory | Usability Re-engineering | Interaction Design & Prototyping | Interface Design & Design Systems | Visual Communication Design

eShipper

eShipper is a Canadian shipping company who needed help with their customer facing cargo and documents booking portal used in a business to business environment.

Exceleron

Audit & Advisory engagement to help re-engineer North America’s leading utility prepay and payment services product used by millions. UXD helped Exceleron reimagine their product experience to strengthen relationships  with their next generation customers.

Cross Domain

Cross Domain (Now Peopleworks) was a legacy HRMS enterprise software which had to compete with the new age applications which were gaining ground in the market. We worked with the product team to redesign the software for better structure, reduce complexity and give it a visual makeover

Value Dash

This was a unique product which helped startups with well researched information about the markets, industry, trends, competition and helped them scale by selecting and following a North Star

Shotang

This was a consulting gig… as in we helped Shotang – a B2B market place to apply design thinking processes to refresh and redefine their understanding of the markets, personas and the problem statements

Keystone

Product design & design management consulting. We worked with this ambitious deep etch startup to assist them with research, product strategy, design advice for a massive product undertaking.

We also were engaged in helping them hire, mentor and manage an internal UI/UX team.

Scale Vision

Scale vision is a product which increases the efficiency and effectiveness of a company Board Of Directors meetings.

The objective was to help the product development team deliver a tool that reduces time and cost of management while solving the shortfall of efficiency, speed and continuity for BOD members and management

Scale Vision

Your entire meeting all in one place
enterprise ux project


Scale vision is a product which increases the efficiency and effectiveness of a company Board Of Directors meetings.

The engagement objective was to help the product development team deliver a tool that reduces time and cost of management while solving the shortfall of  efficiency, speed and continuity for BOD members and management

enterprise ux project

Tasks Involved

UX Audit & Advisory | Usability Re-engineering | Interaction Design & Prototyping | Interface Design & Design Systems | Visual Communication Design

Sprinklr

UX Audit, re-design for Sprinklr – The most complete social media management platform for the enterprise used by fortune 100 firms internationally. We worked with the founding team in their early days and worked with them to redesign their main flagship product.

Advent Global

Advent Global was a technology major with whom we partnered to offer UX Co-sourcing solutions to compliment their development efforts. We worked with them on a few very high profile brands in Enterprise Mobility.

Codeland

Codeland was into digital publishing of scientific publications and research papers. They needed a comprehensive solution for enterprises to manage, publish and promote valuable content. UXD worked with the Codeland team for over a couple of years as a UX Design Partner.

Mayga

Mayga was into cloud telephony and UXD worked with the founders to design the interface of one of their enterprise products.

Camo Inc

UX Partnership with Camo (Acquired by Aspentech) who made analytics software including their  popular Unscrambler product used for multivariate analysis. 

Tyfone

We worked with Tyfone to redesign their mobile version of  a digital banking software targeting credit unions and small banks. 

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