/ Enterprise & SaaS UX

We Design Consumer Grade UX For Enterprise SaaS Products

Our experience designing Enterprise Products goes across verticals, devices, applications, and screen sizes – from applications that clear land mines to operating layers for phone manufacturers. We deliver exceptionally good designs… in lesser time & cost. Below you will find a few recent enterprise product design engagements

Please find below a few project mentions. Case studies will be added soon

XCM Solutions Inc

XCM, a workflow management software targeting CPAs in the US and Canada, was recently acquired by Wolters Kluwer.

Workflow Management Software targeting CPAs in US and Canada (XCM was recently acquired by Wolters Kluwer)

Long-term UX partnership spanning over 7 years. We were engaged in continuous improvement of their flagship workflow management product used by over 35000 financial professionals in the US & Canada. With the help of minimal yet effective qualitative and quantitative research methods, we were successful in re-engineering the products across all areas of product design.

Services rendered:

User Research | Competitive Benchmarking | UX Documentation | Interaction Design | Wire-framing & Prototyping | Visual Communication Design | UI Design | Development Support

E2open

e2open is the global leader in supply chain software infrastructure and management technology.

e2open is the global leader in supply chain software infrastructure and management technology.

Usability audit and re-engineering for a suite of Global Supply Chain products handling millions of transactions per day. The design challenge was the ‘cost of change’. With these products processing millions of transactions per day, even a small change in design or flow impacts not just thousands of users but also has a huge impact on the cost of development and also infrastructure.

Services rendered:

Continuous UX Audit on over 40 Checkpoints | Expert Reviews | UX Documentation | Interaction Design | Wire-framing & Prototyping

Engati

Redesign of a leading low-code enterprise-grade integrated AI chatbot and live chat platform

Redesign of the best low-code enterprise-grade integrated AI chatbot and live chat platform

Designing chatbots presents a challenge in creating effective conversational flows with a great user experience. Engati, a top bot building and training platform for enterprise bots, engaged UXD to enhance the platform’s usability, interfaces, and design system

Services rendered:

UX Documentation | Interaction Design | Wireframing & Prototyping | Visual Communication Design | UI Design

Maas 360

A cognitive unified endpoint management system from IBM

A cognitive unified endpoint management system from IBM​

Over the course of 4 years, UXD was involved in a UX design partnership with Maas 360 until eventually it was acquired by IBM. We collaborated closely with the development team to regularly evaluate and improve the user experience of the Maas 360 product suite, including web, tablet, and mobile applications. Enterprise clients frequently viewed our UX design team as an extension of their own and success was defined by our ability to align our processes with the development sprints

Services rendered:

UX Documentation | Interaction Design | Wire-framing & Prototyping | Visual Communication Design | UI Design

Arteria

A SAP consulting firm

A SAP consulting firm

SAP Fiori is a design system that enables you to create business apps with a consumer-grade user experience. So we worked with Fiori and the product team at Arteria to design a ‘Design System’ using which the development team could build their application interfaces for client implementations.

Services rendered:

Interaction Design | Wireframing & Prototyping | Visual Communication Design | UI Design | Iconography | Design Systems

Peoplehum

Peoplehum is a new-age human resource management solution powered by the latest advancements in AI and machine learning

An AI and automation driven Hire to Retire HR software

As a team of experts in user experience design, we were brought on board to help Peoplehum rethink and revamp the core platform to align with the ever-evolving needs of the modern workforce. We helped Peoplehum re-design the user experience of the core platform by investigating how hiring and employee engagement have evolved over the years.

Services rendered:

UX Documentation | In-depth Persona Profiling | Journey Mapping | Interaction Design | Wireframing & Prototyping | Visual Communication Design | UI Design

Paint Manufacturer

Enhancing field sales efficiency with a re-engineered sales and dealer management module

A sales & dealer management module re-engineered for a tabler for use by the field force.​

To support its growing sales force, India’s largest paint manufacturer has turned to UX design experts to upgrade its ERP sales and dealer management module for mobile use. The goal of this project is to provide the extensive capabilities of the ERP system to thousands of frontline sales professionals across the country, empowering them to work more efficiently and effectively.

Services rendered:

Qualitative Research | UX Documentation | Journey Mapping | Interaction Design | Wire-framing & Prototyping | Visual Communication Design | UI Design | Development Support

Zyme

Collaborating with Zyme to improve usability of channel data management product (Recently acquired by e2open)

Channel data management (Recently acquired by e2open)

Our team was engaged with Zyme to perform a comprehensive usability audit and redesign one of their channel data management products. With the products at Zyme handling high volumes of data flow and transactions daily, the redesign had to be approached with caution to minimize any downstream impact on the network of products. Our goal was to work closely with the Zyme development team to ensure a seamless and effective outcome

Services rendered:

UX Documentation | Journey Mapping | Interaction Design | Wire-framing & Prototyping | Visual Communication Design | UI Design | Development Support

Target One

Empowering marketers with TargetOne: A cloud-based solution for personalized retail marketing campaigns

Retail Analytics & Campaign Management

TargetOne is a cutting-edge cloud-based platform that simplifies the process of executing targeted and personalized retail marketing campaigns. Using predictive analytics insights, TargetOne enables marketers to reach their highly targeted customers with ease. UX Designers were brought on board to re-design a suite of retail, analytics, and campaign management applications, ensuring a consumer-grade user experience for enterprise users.

Services rendered:

UX Documentation | Journey Mapping | Interaction Design | Wire-framing & Prototyping | Visual Communication Design | UI Design

Compact Identity

Identity & access management solution

Identity & Access Management Solution

Compact Identity is a leading Single Sign On product catering to a global market. In order to give the product a facelift, we redesigned the visual layer to make it more usable and also contemporary. So now, for the first time, there is a complete IAM solution that is deep, comprehensive, and can be implemented even by non-IT professionals. UXD made the latter part possible.

Services rendered:

UX Documentation | Journey Mapping | Interaction Design | Wireframing & Prototyping | Visual Communication Design | UI Design

Ittiam

A simple but powerful HDR camera app

Helping Ittiam monetize their patented IPs

Ittiam is a trusted solutions provider to world leaders in video, technologies, and solutions. We were hired to assist the team in designing an AI-powered HDR camera app. Creating consumer apps is always a pleasure. HDR was for a photography enthusiast and we designed the camera app to meet the expectations of a professional as well as to take ‘ease of use’ to the next level. 

Services rendered:

User Research (Explorative) | UX Documentation | Journey Mapping | Interaction Design | Micro Interactions | Iconography | Wire-framing & Prototyping | Visual Communication Design | UI Design

Capillary

AI powered consumer experience platform

AI Powered Consumer Experience Platform

Capillary is an AI Powered End To End Consumer Experience Platform. We had the opportunity to work with them in their early days to influence product modeling,  UX, and UI.

Services rendered:

Interaction Design | Wireframing & Prototyping | Visual Communication Design | UI Design

EShipper

Cargo and documents booking portal

Cargo and documents booking portal

eShipper is a Canadian shipping firm that specializes in providing efficient and reliable transportation services to businesses. With a focus on customer satisfaction, the company realized the need for a comprehensive and user-friendly cargo and document booking portal. This portal was developed specifically to cater to the needs of its business-to-business clients. With the aim of streamlining the booking process and improving the overall customer experience, eShipper sought assistance in enhancing its customer-facing portal.

Services rendered:

Interaction Design | Wire-framing & Prototyping | Visual Communication Design | UI Design

Exceleron

Utility Prepay and Payment Services

Utility Prepay and Payment Services

Audit & Advisory engagement to help re-engineer North America’s leading utility prepay and payment services product used by millions. UXD helped Exceleron reimagine its product experience to strengthen relationships with its next-generation customers.

Services rendered:

UX Documentation | Journey Mapping | Interaction Design | Wireframing & Prototyping | Visual Communication Design | UI Design

Cross Domain

HRMS enterprise software (Now called Peopleworks)

HRMS enterprise software

Cross Domain (Now Peopleworks) was a legacy HRMS enterprise software that had to compete with the new-age applications which were gaining ground in the market. We worked with the product team to redesign the software for better structure, reduce complexity and give it a visual makeover

Services rendered:

UX Documentation | Journey Mapping | Interaction Design | Wire-framing & Prototyping | Visual Communication Design | UI Design

Value Dash

Business research and curated guidance for start-ups

The Holy grail for all start-ups

This was a unique product that helped startups with well-researched information about the markets, industry, trends, and competition and helped them scale by selecting and following a North Star. We assisted the founding team with Usability Audit & Re-engineering along with a UI makeover.

Services rendered:

Interaction Design | Wireframing & Prototyping | Visual Communication Design | UI Design

Shotang

SHOTANG
B2B market place

A B2B market place

This was a UX consulting opportunity. We helped Shotang – a B2B market-place to apply design thinking processes to refresh and redefine their understanding of the markets, personas, and problem statements. 

Services rendered:

User research (Explorative) | Product Conception | PMF Research | UX Documentation | Journey Mapping | UX Consulting

Scale Vision

Board room meetings made more efficient & effective

Board meetings - made more effective

Scale vision is a product that increases the efficiency and effectiveness of a company’s Board Of Directors meetings.

The objective was to help the product development team deliver a tool that reduces the time and cost of management while solving the shortfall of efficiency, speed, and continuity for BOD members and management

Services rendered:

UX Documentation | Journey Mapping | Interaction Design | Wireframing & Prototyping | Visual Communication Design | UI Design

Sprinklr

World leader social media management

World leader in Enterprise Social media management

UX Audit, re-design of Sprinklr – The most complete social media management platform for the enterprise used by fortune 100 firms internationally. We worked with the founding team in their early days and worked with them to redesign their main flagship product. 

Services rendered:

UX Audit & Usability Re-engineering | Interaction Design | Wireframing & Prototyping | Visual Communication Design | UI Design | Marcom Services | Branding