XCM, a workflow management software targeting CPAs in the US and Canada, was recently acquired by Wolters Kluwer.
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Long-term UX partnership spanning over 7 years. We were engaged in continuous improvement of their flagship workflow management product used by over 35000 financial professionals in the US & Canada. With the help of minimal yet effective qualitative and quantitative research methods, we were successful in re-engineering the products across all areas of product design.
Usability audit and re-engineering for a suite of Global Supply Chain products handling millions of transactions per day. The design challenge was the ‘cost of change’. With these products processing millions of transactions per day, even a small change in design or flow impacts not just thousands of users but also has a huge impact on the cost of development and also infrastructure.
Designing chatbots presents a challenge in creating effective conversational flows with a great user experience. Engati, a top bot building and training platform for enterprise bots, engaged UXD to enhance the platform’s usability, interfaces, and design system
Over the course of 4 years, UXD was involved in a UX design partnership with Maas 360 until eventually it was acquired by IBM. We collaborated closely with the development team to regularly evaluate and improve the user experience of the Maas 360 product suite, including web, tablet, and mobile applications. Enterprise clients frequently viewed our UX design team as an extension of their own and success was defined by our ability to align our processes with the development sprints
SAP Fiori is a design system that enables you to create business apps with a consumer-grade user experience. So we worked with Fiori and the product team at Arteria to design a ‘Design System’ using which the development team could build their application interfaces for client implementations.
As a team of experts in user experience design, we were brought on board to help Peoplehum rethink and revamp the core platform to align with the ever-evolving needs of the modern workforce. We helped Peoplehum re-design the user experience of the core platform by investigating how hiring and employee engagement have evolved over the years.
To support its growing sales force, India’s largest paint manufacturer has turned to UX design experts to upgrade its ERP sales and dealer management module for mobile use. The goal of this project is to provide the extensive capabilities of the ERP system to thousands of frontline sales professionals across the country, empowering them to work more efficiently and effectively.
Our team was engaged with Zyme to perform a comprehensive usability audit and redesign one of their channel data management products. With the products at Zyme handling high volumes of data flow and transactions daily, the redesign had to be approached with caution to minimize any downstream impact on the network of products. Our goal was to work closely with the Zyme development team to ensure a seamless and effective outcome
TargetOne is a cutting-edge cloud-based platform that simplifies the process of executing targeted and personalized retail marketing campaigns. Using predictive analytics insights, TargetOne enables marketers to reach their highly targeted customers with ease. UX Designers were brought on board to re-design a suite of retail, analytics, and campaign management applications, ensuring a consumer-grade user experience for enterprise users.
Compact Identity is a leading Single Sign On product catering to a global market. In order to give the product a facelift, we redesigned the visual layer to make it more usable and also contemporary. So now, for the first time, there is a complete IAM solution that is deep, comprehensive, and can be implemented even by non-IT professionals. UXD made the latter part possible.
Ittiam is a trusted solutions provider to world leaders in video, technologies, and solutions. We were hired to assist the team in designing an AI-powered HDR camera app. Creating consumer apps is always a pleasure. HDR was for a photography enthusiast and we designed the camera app to meet the expectations of a professional as well as to take ‘ease of use’ to the next level.
Capillary is an AI Powered End To End Consumer Experience Platform. We had the opportunity to work with them in their early days to influence product modeling, UX, and UI.
eShipper is a Canadian shipping firm that specializes in providing efficient and reliable transportation services to businesses. With a focus on customer satisfaction, the company realized the need for a comprehensive and user-friendly cargo and document booking portal. This portal was developed specifically to cater to the needs of its business-to-business clients. With the aim of streamlining the booking process and improving the overall customer experience, eShipper sought assistance in enhancing its customer-facing portal.
Audit & Advisory engagement to help re-engineer North America’s leading utility prepay and payment services product used by millions. UXD helped Exceleron reimagine its product experience to strengthen relationships with its next-generation customers.
Cross Domain (Now Peopleworks) was a legacy HRMS enterprise software that had to compete with the new-age applications which were gaining ground in the market. We worked with the product team to redesign the software for better structure, reduce complexity and give it a visual makeover
This was a unique product that helped startups with well-researched information about the markets, industry, trends, and competition and helped them scale by selecting and following a North Star. We assisted the founding team with Usability Audit & Re-engineering along with a UI makeover.
This was a UX consulting opportunity. We helped Shotang – a B2B market-place to apply design thinking processes to refresh and redefine their understanding of the markets, personas, and problem statements.
Scale vision is a product that increases the efficiency and effectiveness of a company’s Board Of Directors meetings.
The objective was to help the product development team deliver a tool that reduces the time and cost of management while solving the shortfall of efficiency, speed, and continuity for BOD members and management
UX Audit, re-design of Sprinklr – The most complete social media management platform for the enterprise used by fortune 100 firms internationally. We worked with the founding team in their early days and worked with them to redesign their main flagship product.
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